About Bold360

Bold360 software mainly focuses on integrating artificial intelligence and live-agent software for ease and customer engagement solutions. The software provides 24/7 available chatbots, they provide an intuitive platform that helps derive insights that matter.

Bold360 Features

Assignment Management
Canned Responses
Chat History
Conversation Notes
Knowledge Database
Persistent Chat
Proactive Chat
Real Time Monitoring
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Specification

Web App
API
Customization
Mobile Support
Bold360 screenshot
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Frequently Asked Questions

What are the top 5 key features of Bold360?
The top 5 features for Bold360 are: Assignment Management, Canned Responses, Chat History, Conversation Notes, Knowledge Database.
What types of customer support does Bold360 provide?
Bold360 offers various support options which may include social media support and phone support. For the most up-to-date information on available support channels, please visit the product's official website.
What types of businesses does Bold360 support?
Bold360 can potentially serve businesses of various sizes: unknown.
Is there a mobile app for Bold360?
Based on the available information, it's unclear if Bold360 offers a mobile app. Please check their website for the most up-to-date information.
What languages does Bold360 support?
Bold360 supports the following languages: English.