About Casengo

Help Desk Software that streamlines customer support through ticket management and service level agreement (SLA) management, enabling teams to enhance response times and maintain high service standards. With features like email integration and a self-service portal, Casengo empowers businesses to retain customers and improve satisfaction. It's an essential tool for organizations aiming to optimize their support operations and foster better client relationships.

Casengo Pricing

2214.47/INR (Premium) | Get Pricing

Casengo Features

Alerts/Escalation
Asset Management
Community Forums
Email Integration
Help Desk Management
Inventory Management
Online Activation
Self Service Portal
Service Catalog Management
Service Desk (ITIL ITSM)
Service Level Management
Service Level Agreement (SLA) Management
Surveys & Feedback
Ticket Management

Specification

Windows
API
Customization
Mobile Support
Casengo screenshot
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Frequently Asked Questions

What are the top 5 key features of Casengo?
The top 5 features for Casengo are: Alerts/Escalation, Asset Management, Community Forums, Email Integration, Help Desk Management.
What types of customer support does Casengo provide?
Casengo offers various support options which may include email support, live chat, and knowledge base. For the most up-to-date information on available support channels, please visit the product's official website.
What types of businesses does Casengo support?
Casengo can potentially serve businesses of various sizes: unknown.
Is there a mobile app for Casengo?
Based on the available information, it's unclear if Casengo offers a mobile app. Please check their website for the most up-to-date information.
What languages does Casengo support?
Casengo supports the following languages: Dutch, English, German, Portuguese, Spanish.