About Vivantio ITSM

Vivantio ITSM is a service desk solution that streamlines incident management and contract management, enabling organizations to enhance operational efficiency. With features like automated routing and a self-service portal, it empowers users to resolve issues quickly while maintaining oversight of service level agreements. This user-friendly tool is designed to support IT teams in delivering high-quality service and improving customer satisfaction.

Vivantio ITSM Pricing

60/USD (Pro) | Get Pricing

Vivantio ITSM Features

Automated Routing
Community Forums
Contract Management
Incident Management
Known Issue Management
Multiple Brands Products
Self Service Portal
Service Desk (ITIL ITSM)
Service Level Agreement (SLA) Management
Ticket Management
Knowledge Base

Specification

Windows
API
Customization
Mobile Support
Vivantio ITSM screenshot

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Frequently Asked Questions

What are the top 5 key features of Vivantio ITSM?
The top 5 features for Vivantio ITSM are: Automated Routing, Community Forums, Contract Management, Incident Management, Known Issue Management.
What types of customer support does Vivantio ITSM provide?
Vivantio ITSM offers various support options which may include social media support and ticket system. For the most up-to-date information on available support channels, please visit the product's official website.
What types of businesses does Vivantio ITSM support?
Vivantio ITSM can potentially serve businesses of various sizes: unknown.
Is there a mobile app for Vivantio ITSM?
Based on the available information, it's unclear if Vivantio ITSM offers a mobile app. Please check their website for the most up-to-date information.
What languages does Vivantio ITSM support?
Vivantio ITSM supports the following languages: English.