About HelpDesk

HelpDesk is a ticketing system designed to enhance customer support efficiency by utilizing shared mailboxes and customizable branding, enabling teams to improve communication and streamline ticket management. This software offers robust collaboration capabilities that empower support teams to deliver timely responses and effectively address customer needs. With its user-friendly interface, HelpDesk transforms support interactions for businesses aiming to boost customer satisfaction.

HelpDesk Pricing

19/USD (HelpDesk) | Get Pricing

HelpDesk Features

Alerts/Escalation
Collaborative inbox for teams
Customizable Branding
Document Management
Email Integration
Help Desk Management
Macros
Problem Management
Saas helpdesk software
Shared Mailboxes
Surveys & Feedback
Ticket Management
Customizable branding
Dashboard
Email integration
Multi Channel Management
Trouble Ticketing

Specification

Windows
Web App
API
Customization
Mobile Support
HelpDesk screenshot
HelpDesk screenshot thumbnail 1 HelpDesk screenshot thumbnail 2 HelpDesk screenshot thumbnail 3

HelpDesk Alternatives & Similar Software

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Showing 1 - 25 of 156 alternatives

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Frequently Asked Questions

What are the top 5 key features of HelpDesk?
The top 5 features for HelpDesk are: Alerts/Escalation, Collaborative inbox for teams, Customizable Branding, Document Management, Email Integration.
What types of customer support does HelpDesk provide?
HelpDesk offers various support options which may include social media support and phone support. For the most up-to-date information on available support channels, please visit the product's official website.
What types of businesses does HelpDesk support?
HelpDesk can potentially serve businesses of various sizes: unknown.
Is there a mobile app for HelpDesk?
Based on the available information, it's unclear if HelpDesk offers a mobile app. Please check their website for the most up-to-date information.
What languages does HelpDesk support?
HelpDesk supports the following languages: English.