About Desk

Desk is a customer support helpdesk software designed to streamline case management through features like email integration and incident management, empowering small businesses to deliver exceptional service. By centralizing customer interactions and insights, it enables teams to respond swiftly and effectively. This leads to improved customer satisfaction and operational efficiency, making it an essential tool for enhancing client relationships and support outcomes.

Desk Pricing

100/USD (Business Plus) | Get Pricing

Desk Features

Community Forums
Contract Management
Customer DataBase
Email Integration
Help Desk Management
Inbox Queue Management
Incident Management
Self Service Portal
Service Desk (ITIL ITSM)
Service Level Management

Specification

Web App
API
Mobile Support
Desk screenshot
Download from Google Play Store
Download from iPhone App Store

Desk Alternatives & Similar Software

The list of Desk Alternatives based on features, pricing, user votes, specification and other factors.

Showing 1 - 25 of 156 alternatives

OTRS logo
13

OTRS

Efficient help desk software with automated routing and SLA management for exceptional service delivery at optimized costs.

Windows
Customization
Bank Reconciliation
Billing & Invoicing
Collaborate
Customer tracking
Dashboard
Vivantio ITSM logo
10

Vivantio ITSM

Flexible ITSM solution with automated routing and contract management for streamlined operations and enhanced user support.

Windows
API
Customization
Mobile Support
Access Monitoring
Call Center Management
Case Management
CRM & Sales Dashboards
CRM & Sales Reports
NTR Cloud logo
16

NTR Cloud

Efficient help desk software with real-time chat and ticket tracking for seamless issue resolution and enhanced customer support.

Windows
Web App
API
Customization
Mobile Support
Billing & Invoicing
Client Management
Data Import & Export
Employee Management
Inventory Management
Ticksy logo
27

Ticksy

Efficient help desk software with ticket tracking and a self-service portal for streamlined issue resolution and enhanced customer support.

Windows
Web App
API
Customization
Mobile Support
Attendee Management
Badge Management
Beverage Management
Catering Management
Client Management
Talkus logo
25

Talkus

Transform Slack into a powerful help desk solution with real-time chat and multi-channel communication for seamless customer support.

Web App
Customization
Mobile Support
Analytical Reports
Applicant tracking
Application Security
Attendance management
Dashboard
PROXY Pro logo
28

PROXY Pro

Robust remote access software with ticket tracking and real-time chat for streamlined IT support and efficient endpoint management.

Windows
Web App
API
Customization
Mobile Support
Application Integration
Automatic Call Distribution
Blended Call Center
Call Logging
Call Monitoring
HelpDeskZ logo
9

HelpDeskZ

Efficient support ticket system with automated routing and a self-service portal for seamless customer assistance and issue resolution.

Web App
Customization
Mobile Support
Barcoding / RFID
Catalog Management
Inventory forecasting
Inventory Optimization
Item Management
Reamaze logo
29

Reamaze

Robust help desk software with ticket tracking and proactive chat for streamlined customer support and enhanced client satisfaction.

Windows
API
Customization
Mobile Support
Contact Management
Customer Accounts
Forms Creation
Pricing Management
Product Management
IncognitoDesk logo
14

IncognitoDesk

Anonymous communication tool with multi-channel messaging and real-time chat for fostering safe, open team interactions.

Windows
Web App
API
Customization
Mobile Support
Agent Scheduling
Billing & Invoicing
Data Import & Export
Employee Management
Financial Management
Casengo logo
28

Casengo

Complete help desk software with ticket management and team collaboration for swift customer support and satisfaction.

Windows
API
Customization
Mobile Support
Affiliate Management
Analytics / ROI Tracking
Campaign Segmentation
Channel Management
Content Management System
nanoRep logo
34

nanoRep

Robust Help Desk solution with real-time chat and automated ticket tracking for seamless customer support and enhanced user satisfaction.

Windows
API
Customization
Mobile Support
Alerts & Notifications
Appointment Management
Business Process Automation
Contact Management
Email Integration
DevOps board logo
25

DevOps board

Versatile Help Desk software with IT Asset Management and Ticket Tracking for streamlined support and enhanced team productivity.

Windows
Web App
API
Customization
Mobile Support
Application Integration
Applications Management
CRM integration
Email Integration
Invoices
Zeus Help logo
19

Zeus Help

Streamlined asset management software with inventory tracking and SLA management for enhanced operational efficiency.

Windows
Web App
API
Customization
Mobile Support
Blended Call Center
Call Logging
Call Monitoring
Call Recording
Call Reporting
Help Desk Migration logo
19

Help Desk Migration

Automated desk migration service with 24/7 support and ticket management for seamless data transfer and enhanced operational efficiency.

Windows
Customization
Mobile Support
AzureDesk logo
26

AzureDesk

Affordable helpdesk software with automated routing and ticket management for seamless customer support at just $5 per agent.

Windows
API
Customization
Mobile Support
Access Monitoring
Billing & Invoicing
Call Management
Call Recording
Case Management
Alcea HelpDesk logo
14

Alcea HelpDesk

Versatile helpdesk solution with automated routing and ticket tracking for streamlined issue resolution and enhanced team productivity.

Windows
Web App
API
Customization
Mobile Support
Accounting Management
Accounts payable
Accounts Receivable
CRM
Dashboard
Seraph logo
21

Seraph

Streamlined customer support management system with automated routing and SLA management for efficient IT service delivery.

Windows
Web App
API
Customization
Mobile Support
Add a Folder Contains files
Add Multiple Files at Once
Application with Non-destructive
Auto detect data from configured location
Auto-detect Option
SupportBee logo
19

SupportBee

Streamlined customer support system with email integration and ticket management for efficient team collaboration and responsive service.

Windows
API
Mobile Support
BeyondTrust logo
9

BeyondTrust

Innovative help desk software with real-time chat and ticket management for maximizing security and enhancing user productivity.

Windows
Web App
Customization
Mobile Support
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Data Mining
Helpdesk Office logo
26

Helpdesk Office

Streamlined help desk software with IT asset management and interaction tracking for enhanced support efficiency.

Windows
Web App
API
Customization
Mobile Support
Affiliate Management
Analytics / ROI Tracking
Campaign Segmentation
Channel Analytics
Contact Management
Freshdesk logo
28

Freshdesk

Innovative customer support software with automated routing and ticket management for exceptional service delivery and customer satisfaction.

Windows
API
Customization
Mobile Support
Application Management
Cloud Computing
Contact Manager
CRM
CRM & Sales Dashboards
iHelpdesk logo
32

iHelpdesk

Robust help desk software with email integration and SLA management for streamlined support and enhanced customer satisfaction.

Windows
API
Customization
Mobile Support
CRM
CRM integration
Customer Service Analytics
Customer Support Tracking
Email Response Control
HelpDesk logo
26

HelpDesk

Efficient help desk software with ticket management and collaborative inbox for enhancing customer support communication.

Windows
Web App
API
Customization
Mobile Support
Academics
Accounting
Activities
Admission
Assessment Management
Support.cc by 500apps logo
24

Support.cc by 500apps

Efficient customer support software with automated SLAs and a robust knowledge base for streamlined issue resolution.

Windows
Web App
API
Customization
Mobile Support
Analytical Reports
Call Center Management
Call Monitoring
Call Queuing
Call Recording
iSupport logo
14

iSupport

Streamlined help desk software with automated routing and multi-channel communication for enhanced customer support efficiency.

Windows
Web App
Customization
Mobile Support
Contact Management
Forms Creation
Pricing Management
Product Management
Proposal Management

Frequently Asked Questions

What are the top 5 key features of Desk?
The top 5 features for Desk are: Community Forums, Contract Management, Customer DataBase, Email Integration, Help Desk Management.
What types of customer support does Desk provide?
Desk offers various support options which may include video tutorials and email support. For the most up-to-date information on available support channels, please visit the product's official website.
What types of businesses does Desk support?
Desk can potentially serve businesses of various sizes: unknown.
Is there a mobile app for Desk?
Yes, Desk offers a mobile app for both Android and iOS devices.
What languages does Desk support?
Information about the languages supported by Desk is not available. Please check their official website for more details.