About Support.cc by 500apps

Customer support software that streamlines ticket management and automates SLAs using multi-channel communication and real-time monitoring, enabling teams to enhance customer satisfaction and efficiency. Its extensive knowledge base management empowers agents to resolve issues swiftly, reducing response times and improving service quality for businesses of all sizes.

Support.cc by 500apps Pricing

14 .99/USD (Monthly Plan) | Get Pricing

Support.cc by 500apps Features

2-Way Messaging
Activity Tracking
Alerts / Escalation
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Canned Responses
Cataloging/Categorization
Chat / Messaging
Churn Management
Complaint Classification
Completion Tracking
Compliance Tracking
Configuration Management
Contact Database
Contact Management
Customer Complaint Tracking
Customer Engagement
Customer Segmentation
Customer Support Tracking
Customizable Branding
Email Distribution
Feedback Collection
Show More

Specification

Windows
Web App
API
Customization
Mobile Support
Support.cc by 500apps screenshot

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Frequently Asked Questions

What are the top 5 key features of Support.cc by 500apps?
The top 5 features for Support.cc by 500apps are: 2-Way Messaging, Activity Tracking, Alerts / Escalation, Call Logging, Call Monitoring.
What types of customer support does Support.cc by 500apps provide?
Support.cc by 500apps offers various support options which may include email support, social media support, and knowledge base. For the most up-to-date information on available support channels, please visit the product's official website.
What types of businesses does Support.cc by 500apps support?
Support.cc by 500apps can potentially serve businesses of various sizes: unknown.
Is there a mobile app for Support.cc by 500apps?
Based on the available information, it's unclear if Support.cc by 500apps offers a mobile app. Please check their website for the most up-to-date information.
What languages does Support.cc by 500apps support?
Support.cc by 500apps supports the following languages: Dutch, English, French, Italian, Portuguese, Spanish.